This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ShearsShoppe.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and other payment type information, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
ShearsWatchShoppe.com is committed to protecting your privacy. User account information is NOT shared, sold, traded or rented to third parties. The information you provide during the checkout process is used solely to process your order and as a source of contact for ShearsShoppe.com ONLY. You will always have the right to access, modify or delete information in "Your Account."
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
THE POLICY REGARDING SMS
At ShearsShoppe.com, we are committed to safeguarding the privacy and security of our customers. In our ongoing efforts to enhance your experience with us, we have updated our privacy policy to include the use of SMS (Short Message Service). By providing your mobile phone number during the purchasing process or opting into SMS communications, you consent to receiving transactional and promotional SMS messages from ShearsShoppe.com. These messages may include order updates, exclusive offers, and important information about our products and services. Rest assured, we prioritize the protection of your personal information, and your mobile number will only be used for the purposes outlined in our privacy policy. You may opt-out of receiving SMS messages at any time by following the instructions provided in the messages or by contacting our client services support team at clientservices@shearsshoppe.com. We value your trust in us and are committed to ensuring a transparent and secure communication experience.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail @ clientservices@shearsshoppe.com
